120 Youths Trained for BPO Jobs


One hundred and twenty young people are being trained for jobs in the Business Process Outsourcing, BPO, sector this summer under the Digital Youth Employment Initiative.

The project is being implemented by the American-based foundation, Avasant, in partnership with the University of Technology, UTech, through support from Jamaica Promotions Corporation, JAMPRO..

It’s aimed at promoting skills development, and facilitating employment opportunities through existing BPO service providers.

The trainees, ages 18 to 24, are benefiting from month-long courses in communications, social skills, technology in the workplace, and customer care.

Two training courses have already been held, with the third cohort of participants graduating last week Friday.

The United States Agency for International Development, USAID, is a sponsor of the programme.

Other partners include the Business Process Industry of Jamaica, Xerox, Hinduja Global Solutions and HCL Technologies.