Minister without portfolio in the Ministry of Economic Growth and Job Creation, Dr. Horace Chang, says the Government wants Jamaica to be a major player in the business process outsourcing, BPO sector.
The local BPO sector has been growing since 2010. Employment in the industry has moved from approximately 12,000 in 2011 to more than 18-thousand at the end of last year.
Dr. Chang says the Government also wants Jamaica to have a competitive edge in health care outsourcing. But he says Jamaicans will need to be trained to take on the demands of the industry.
He says Jamaica has the potential to rival North America in the sector.
Dr. Horace Chang was speaking today at a press briefing at the Ministry’s new Kingston offices.