Telecommunications firm LIME says effectively immediately, all its customers who are 65 years and older, will be exempt from charges related to receiving their traditional paper bills.
In a statement today the company says the exemption also applies to customers who sign up for the e-Billing facility.
The company has come under fire in recent days after announcing that it was imposing a charge on all customers who continue to request paper based bills, rather than sign up for their electronic billing facility.
LIME says its necessary to transition to a charge-free paperless billing system as its more environmentally friendly.
It says more of its customers have been taking up the option of getting their bills via email.
LIME says it will undertake a review of the requirement that customers pay a charge for receiving paper bills.
That review will begin on January 1 next year.
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