Cyber Security Expert, Trevor Forrest says the National Commercial Bank, NCB, is blameless in the recent incident where some of its customers were fleeced of some 18 million dollars by fraudsters.

NCB has said there’s no guarantee that the customers who were fleeced in the last ten days will be reimbursed.

Mr. Forrest further noted that with the expected increase in fraudulent activities like this, banks should do more and use all communication platforms to build awareness.

Meanwhile, the Cyber Security Expert is also advising people to call back the institution if they’re contacted about their accounts.

Trevor Forrest, Cyber Security Expert.

The NCB customers were fleeced of their monies by fraudsters who used phishing, vishing and smishing schemes.

Smishing is when fraudsters send text messages to customers purporting to be from the bank, asking them to click a link in order to regain access to their accounts or verify suspicious activities on an account.

Vishing he says is when the fraudsters call customers purporting to be someone from the bank asking for their RSA token number.

Phishing is a type of social engineering where an attacker sends a fraudulent message designed to trick a person into revealing sensitive information to the attacker or to deploy malicious software on the victim’s infrastructure like ransomwar

Mr. Forrest says phishing schemes rose over 6-hundred per cent over the past two years.