Technology Minister Fayval Williams says the country’s two major telecommunications providers should explain to authorities what’s causing frequent disruptions in service.

Customers of telecoms companies Flow and Digicel have been raising issues regarding frequent dropped calls and patchy internet service.

Minister Williams says the portfolio ministry has been getting frequent complaints.

Minister Williams says there are also discussions with the Office of Utilities Regulation, OUR, exploring the possibility of sanctions against the entities.

Fayval Williams, Technology Minister, speaking yesterday on Nationwide @ 5 with Cliff Hughes and Kemesha Kelly.

She says she expects a full report from the OUR in seven days.